Privacy Policy

Last Updated: November 24, 2025

1. Introduction

Lyt-ning POS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how our mobile application ("Lyt-ning POS" or "the App") collects, uses, and safeguards your information when you use our business analytics application.

Important: This app is designed for business use and requires authentication through your business account. We do not collect personal information for advertising purposes.

2. Information We Collect

2.1 Information You Provide

• Account Credentials: Email address and password for business account login
• Business Data: Sales data, inventory information, financial reports, and other business analytics you input or access through the app
• User Preferences: Dashboard configurations, report settings, and display preferences

2.2 Information Automatically Collected

• Device Information: Device model, operating system, unique device identifiers
• App Usage Data: Features accessed, time spent in the app, crash reports for debugging purposes
• Performance Data: App performance metrics to improve user experience

2.3 Information from Third Parties

• We may receive business data from your authorized point-of-sale (POS) systems or inventory management systems that you have connected to our service

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide a seamless POS experience as well as business analytics and reporting features
• Authentication: To verify your identity and maintain secure access to your business account
• App Improvement: To analyze usage patterns and improve app functionality
• Customer Support: To respond to your inquiries and provide technical assistance
• Security: To detect, prevent, and address fraud, security breaches, and other security issues
• Legal Compliance: To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell your business data. We may share information in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our app, including:

• Cloud hosting services for secure data storage
• Analytics providers to understand app usage (non-personal data only)
• Customer support services

4.2 Business API Integrations

The app connects to the following APIs for business data:

• lytning.chrilantech.com - Main business analytics API
• overflow.abc.co.zm - Reports and analytics services

4.3 Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption: All data is encrypted in transit using HTTPS/TLS
• Access Controls: Strict access controls and authentication mechanisms
• Regular Security Audits: We regularly review our security practices
• Data Minimization: We only collect and retain necessary information

6. Data Retention

We retain your business data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us (see Section 9).

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal/business data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request a copy of your data in a structured format
• Objection: Object to processing of your data

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our app is intended for business use and is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

12. Data Safety Form Information

For Google Play Store compliance, we provide the following information about data collection and sharing:

• Data Collection: We collect app activity, app info & performance, device or other IDs, and user credentials
• Data Sharing: Data may be shared with our service providers for the purposes described above
• Data Security: All data is encrypted in transit
• User Controls: Users can request data deletion by contacting our support team
• Data Deletion: Upon request, we will delete user data within 30 days